

I logged in, which all on its own was not the best because multiple times it gave me an error message that was the equivalent of “something went wrong” without any explanation, after struggling with HPSmart for 20min it finally connected at which point the instructions, which are repetitive and clear as mud, were to close the printer door which I did admittedly closed the wrong door and struggled for another 5 minutes. The current version has to run in Rosetta. Additionally, I assume an update to the software would be in the works to better support the apple silicon devices. Instead now you have to load the items to scan at the printer and then walk back to the Mac to press the scan button on the HP Smart app and then go back and forth to the printer again to retrieve the hard copy pages. There is no longer a way to scan straight from the printer to a Mac. Now that HP Utility is no more and we only have HP Smart this scan to computer setting is missing. This function can only be turned on to recognize a Mac computer to scan to by turning on the tool under the “HP Utility” scan settings on the computer itself and not through the printers webpage settings. The printers have a “scan to computer” function where you stand at the printer and load files and press the printers touch screen button to scan the loaded pages directly to a computer.

However, the development team seems to have left out a very important function for Apple Mac users that used to be in the old “HP Utility” application before “HP Smart” came around. The HP smart is a good way to access mobile uses, printer setup settings, and various other useful tools.
